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Why your business should use CRM from Cyber Promotion?

CRM from CP is reliability and convenience

In modern business processes, there are more conditions and necessities of control and management that affect the business itself. With the CRM system developed by Cyber Promotion everything has become convenient and simple. You will be able to track and control the money arrival and expenditure, monitor the attendance of your business, manage and monitor the work of your employees, interact through personal secure chats, keep accounting and much more. This page has been created to fully familiarize you with our CRM system and it will give you a conclusion why CRM from Cyber Promotion is the best choice!

Basic features
  • Contacts (unlimited)
  • Accounts (unlimited)
  • Trades (unlimited)
  • Companies (unlimited)
  • Quotations (unlimited)
  • Leads (unlimited)
  • Deal Converting
  • Deals to an Invoice
  • Services in the catalog
  • Product Catalog
  • From Stages
  • CRM Recycle
  • Import data
  • Zoom Integration
  • Regular invoices
  • Bin Recovery
  • Simple CRM mode of operation
  • Classic CRM mode of operation
  • Converting Leads to a Contact
  • Deals to a Quote Converting
  • Permissions in CRM Docs Customer Portrait
  • Document template file
  • Setting Up Your Sales
  • Setup & Daily Operation Scenarios
  • Funnel Stages Properties
  • Export contacts to CSV, Excel…
  • Import contacts from vCard
  • Migration from other CRMs
  • Data Import/Export & Integrations
  • Duplicate Control Wizard in CRM (Duplicate Search)
  • Observers in the deal card
  • Chat inside the CRM card
  • CRM access rights by role
  • Log of employee access to data in CRM
  • Recoverable history of all changes
  • Visit tracker (audio recording of the meeting)
Enterprise
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Basic features
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Contact centre
  • Voice-to-text recognition (paid)
  • Call Recording (per month)
  • Export to Excel call details
  • Evaluation of the quality of the conversation by the client IVR
  • Interception of a call from a telephone set Dialing
  • Identify the source of a call by phone number (for CRM)
  • Allow calls in this group to be intercepted
  • Unanswered call forwarding
  • Simultaneous calls to all available employees
  • Voice messages for greetings and
  • Setting up by working hours
  • Connecting a Phone Extension numbers for employees
  • Call redirection during a call
  • Routing calls between employees
  • Unlimited number of incoming lines
  • Connecting your PBX via a SIP connector
  • Connecting your PBX via Rest API
  • Permissions in Open Lines
  • Speed Call Analytics
  • Analytics & Reports Sales Plan
  • Connecting Static Numbers
  • Call Recording Listening
  • Report Builder in CRM
  • Sales & Marketing Automation
  • Robots & Triggers in Trades
Contact centre
Convenience

Interaction with customers, suppliers, employees and partners has never been as satisfying as our service suggests. From anywhere, whether it's your office or another country, interact with all the chains of your business in encrypted chat and messengers.

Security

The safety of interaction through the structures of our network provides you with 100% security of all negotiations and assignments. The safety of interaction is one of the most important priorities

Network connectivity

We will connect your interaction system with any service or messenger convenient for your business. Convenience is the key to peace of mind

  • Call Back from Open Lines
  • Apple Messages for Business
  • Configuring Open Line Opening Hours
  • Request the name and contacts of the client
  • Warning about the collection of personal data
  • Message to everyone at the same time
  • Evaluation of the dialogue by the client
  • Evaluation of the dialogue by the manager Quick replies
  • Connecting other employees to the chat
  • Open Lines Auto-replies to the client
  • (Dialog Statistics) Exporting OL Statistics to Excel
  • Rent a virtual phone number: landline, mobile, federal 8 800 (for a fee)
  • Linking your own phone number (for outgoing calls)
  • Digital WorkplaceSmart Processes
  • Smart Processes in CRM
  • Business Processes in CRM
  • Webhooks in robots and triggers
  • Access rights in Telephony
  • Call Tracking Settings Number
  • Max. the number of Leads, Deals, Contacts
  • Editing robots through the constructor
CRM Marketing
  • E-mail newsletters
  • Sms boost
  • Voise messages
  • Automatic Ad Management
  • Advertisement
  • Sale generator
  • Audience
  • Number of CRM elements
  • Only Automatic data
  • Report Designer
  • Call Tracking
  • Mobile Tasks
  • Shopping Cart
  • Chat
  • My Plan Subtasks
  • iOS Android
  • End-to-End Analytics (Leads, Deals, Contacts, or Companies)
  • Warehouses
  • CRM Integration
  • Tasks & Projects Basic Capabilities
  • Number of Tasks and Projects
  • My Plan Subtasks Checklists Reminders
  • Focus System in Tasks Shopping Cart
  • Restoring from the Recycle Bin
  • How long do we store files in the Task Recycle Bin
  • Email a task to an external assignee
  • iOS, Android Mobile,Tasks
  • Project Management in Projects
  • Leads
  • Deals, Contacts, Companies, Accounts, Offers
  • Inventory control
  • Project Management
  • Search with filters by CRM (max. number)
  • Email a task to an external assignee
  • Restoring from the Recycle Bin
  • Focus System in Tasks
  • Checklists Reminders
  • Number of Tasks and Projects
  • Tasks & Projects Basic Capabilities
  • Word-to-word analysis of advertising campaigns
SMS
Advertisement
Control
Leads
Chat
Operation systems
Calls
CRM Marketing
Online office
  • Enable menu for all employees
  • Additionally
  • Employee Lists
  • Group
  • Specify a meeting room
  • Work reports
  • Calendar Planner Sync
  • Absence schedule
  • Universal Lists
  • Working Time 2.0
  • Basket
  • Public link to a document
  • Public link to a folder
  • MS Office Online
  • Knowledge Bases
  • Gratitude
  • Chats & Video
  • Calls Chats
  • 1:1 video calls
  • Call Duration HD Video
  • News Feed Video Message
  • Group chats (private and open) HD
  • Who viewed the message
  • Message to e-mail Important message Polls
  • HD video calls for up to 48 participants
  • Online editing in Google Docs
  • Recording (Video & Audio)
  • Mobile Group Video Calls Screen Sharing
  • HD video conferencing for up to 48 participants
  • Photo or video background
  • Meeting Summary Encryption
  • Invite external participants by e-mail
  • Sound HD Zoom Integration
  • Editing on a computer
  • Auto-generated folders in Shared Drive
  • File and folder permissions
  • View documents via Google.Viewer
  • What's Up Space + Quick Space Cleanup
  • Integration with One Drive, Google Drive, Dropbox
  • Synchronization with your local computer
  • Communication with other users
  • Share a file with other employees
  • Share a folder with other employees
  • How many files are stored in the Drive Recycle
  • Create your own list of meeting rooms
  • Open and closed groups within the company Projects
  • Groups and projects with external collaborators
  • Export the list of employees to Excel
  • Business Automation Processes in News Feed
Call
Schedule
Personal
Get connected.
Leads
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Online office
  • Company Knowledge Base
  • Project Knowledge Base
  • Import a knowledge base
  • Export a knowledge base
  • Locking a document while editing
  • Virtual presence 
  • Meetings and Briefings
  • Enable version history
  • Number of RPA 1 processes
  • Visual structure of the company
  • My Drive cloud space
  • Company Shared Drive
  • Visual Business
  • Stress control
  • Enable background for all users
  • Audio Calls
  • Blur Background
  • Sound HD
  • Disk
  • Video file conversion
CRM Plugins

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